._passwordInputWrapper_10d1z_1{position:relative;display:flex;align-items:center;width:100%}._passwordInputWrapper_10d1z_1 input{width:100%;padding-right:2.5rem;box-sizing:border-box}._eyeButton_10d1z_14{position:absolute;right:10px;background:none;border:none;cursor:pointer;padding:0;font-size:16px;display:flex;align-items:center;opacity:.7}._eyeButton_10d1z_14:hover{opacity:1}._eyeButton_10d1z_14:focus-visible{outline:2px solid currentColor;outline-offset:2px}._authPage_ypzkh_1{min-height:100vh;display:grid;place-items:center;background:var(--page-bg, #f7f7f7);padding:24px 16px}._authCard_ypzkh_9{width:100%;max-width:420px;padding:24px;background:#fff;border-radius:12px;box-shadow:0 8px 24px #00000014}._title_ypzkh_18{margin-bottom:24px;font-size:1.5rem;font-weight:600;text-align:center;color:#1f2933}._form_ypzkh_26{display:flex;flex-direction:column}._formRow_ypzkh_31{display:flex;flex-direction:column;margin-bottom:16px}._formLabel_ypzkh_37{display:block;margin-bottom:6px;font-weight:500;color:#374151}._formControl_ypzkh_44{width:100%;padding:10px 12px;border:1px solid #d1d5db;border-radius:6px;background-color:#fafafa;font-size:14px;transition:border-color .2s ease,background-color .2s ease;box-sizing:border-box}._formControl_ypzkh_44:focus{outline:none;border-color:#2563eb;background-color:#fff;box-shadow:0 0 0 3px #2563eb1a}._submitButton_ypzkh_62{width:100%;margin-top:8px}._errorMessage_ypzkh_67{margin-bottom:16px;padding:10px 12px;border-radius:6px;background-color:#dc26261f;color:#b91c1c;font-size:14px}._authFooter_ypzkh_76{margin-top:16px;text-align:center}@media (max-width: 480px){._authCard_ypzkh_9{padding:20px}._title_ypzkh_18{font-size:1.375rem}}._button_edy74_1{padding:8px 16px;border-radius:3px;border:none;cursor:pointer;transition:opacity 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0}._requirement_u3hfe_7{display:flex;align-items:center;gap:.25rem;font-size:14px}._met_u3hfe_14{color:green}._unmet_u3hfe_18{color:#888}._note_u3hfe_22{font-size:12px;color:#555;margin-top:.25rem}._navbar_1aqtk_1{display:flex;justify-content:space-between;align-items:center;background-color:#333;padding:10px 20px;flex-wrap:wrap}._navbar_1aqtk_1 a,._navbar_1aqtk_1 a:link,._navbar_1aqtk_1 a:visited{color:#fff;text-decoration:none}._navbar_1aqtk_1 a:hover{text-decoration:underline;color:#fff}._navLink_1aqtk_24{margin-right:15px;font-size:16px;color:#fff}._logoutButton_1aqtk_30{background-color:#f44336;color:#fff;border:none;padding:6px 12px;cursor:pointer;border-radius:4px}._logoutButton_1aqtk_30:hover{background-color:#da190b}._mobileToggle_1aqtk_49{display:none;background:none;border:none;color:#fff;font-size:1.5rem;cursor:pointer;margin-right:12px}._navActions_1aqtk_59{display:flex;align-items:center;flex-shrink:0;gap:4px}._navEnd_1aqtk_67{display:flex;align-items:center;gap:12px}._dropdown_1aqtk_74{position:relative;display:inline-block}._dropdownContent_1aqtk_82{position:absolute;background-color:#333;min-width:160px;z-index:5}._navMenuButton_1aqtk_91{background:none;border:none;font:inherit;cursor:pointer}._dropdownToggle_1aqtk_98{background:none;border:none;color:#fff;cursor:pointer;padding:6px 8px}._dropdownLink_1aqtk_107{padding:12px 16px;display:block}._dropdownLinkChild_1aqtk_112{padding-left:28px;font-size:14px}._dropdownLink_1aqtk_107:hover{background-color:#575757}._callIconBtn_1aqtk_122{background:none;border:none;color:#fff;font-size:1.4rem;cursor:pointer;position:relative;z-index:9999;margin-left:8px}._callIconBtn_1aqtk_122:hover{color:#4caf50}._callIconHangup_1aqtk_141:hover{color:red}._navRight_1aqtk_43{display:flex;align-items:center;gap:12px}._navIconLink_1aqtk_151{display:inline-flex;align-items:center;justify-content:center;font-size:1.4rem;width:36px;height:36px;border-radius:4px}._navIconLink_1aqtk_151 svg{display:block}._srOnly_1aqtk_165{border:0;clip:rect(0 0 0 0);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px}@media (max-width: 900px){._mobileToggle_1aqtk_49,._callIconBtn_1aqtk_122,._navIconLink_1aqtk_151{width:44px;height:44px;display:inline-flex;align-items:center;justify-content:center}._navbar_1aqtk_1{align-items:flex-start}._mobileToggle_1aqtk_49{display:inline-flex}._navActions_1aqtk_59{order:1;margin-left:auto}._navEnd_1aqtk_67{display:contents}._navHelp_1aqtk_207{order:1}._navLeft_1aqtk_211{order:2}._navRight_1aqtk_43{order:3}._navLeft_1aqtk_211,._navRight_1aqtk_43{display:none;width:100%;flex-direction:column;gap:8px;margin-top:8px}._mobileOpen_1aqtk_228 ._navLeft_1aqtk_211,._mobileOpen_1aqtk_228 ._navRight_1aqtk_43{display:flex}._dropdown_1aqtk_74{display:flex;align-items:center;flex-wrap:wrap}._dropdownContent_1aqtk_82{position:static;flex-basis:100%}._navLink_1aqtk_24,._dropdownLink_1aqtk_107,._navMenuButton_1aqtk_91,._dropdownToggle_1aqtk_98,._logoutButton_1aqtk_30{display:flex;align-items:center;min-height:44px}}._dialog_wpqrm_1{background:#fff;border-radius:8px;box-shadow:0 18px 48px #00000047;box-sizing:border-box;left:50%;max-width:calc(100vw - 2rem);padding:1.5rem;position:fixed;top:50%;transform:translate(-50%,-50%);width:440px}._overlay_wpqrm_15{background:#0000008c;top:0;right:0;bottom:0;left:0;position:fixed;z-index:10000}._title_wpqrm_22{margin:0 0 .75rem}._message_wpqrm_26{color:#384152;line-height:1.5;margin:0}._actions_wpqrm_32{display:flex;flex-wrap:wrap;gap:.75rem;justify-content:flex-end;margin-top:1.5rem}._actions_wpqrm_32 button{border:0;border-radius:4px;cursor:pointer;font:inherit;padding:.6rem .9rem}._actions_wpqrm_32 button:disabled{cursor:wait;opacity:.65}._continueButton_wpqrm_53{background:#e5e7eb;color:#111827}._discardButton_wpqrm_58{background:#b91c1c;color:#fff}._saveButton_wpqrm_63{background:#1976d2;color:#fff}._modalOverlay_1est0_3{z-index:3000!important;background-color:#00000080}._modalContent_1est0_8{z-index:3001!important;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);width:auto;max-width:400px;padding:20px;background:#fff;border-radius:8px;border:1px solid #ccc;box-shadow:0 2px 8px #0000004d}._modalOverlay_10v8c_1{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#00000080;z-index:3000}._modalContent_10v8c_11{position:fixed;top:50%;left:50%;transform:translate(-50%,-50%);width:200px;padding:20px;background:#fff;border-radius:8px;border:1px solid #ccc;box-shadow:0 2px 8px #0000004d;z-index:3001}._instructions_10v8c_25{text-align:center;margin-bottom:10px}._inputRow_10v8c_30{display:flex;gap:4px;margin-bottom:8px}._digitInput_10v8c_36{flex:1;padding:4px;overflow-x:auto}._digitGrid_10v8c_42{display:grid;grid-template-columns:repeat(3,1fr);grid-template-rows:repeat(4,1fr);gap:8px}._digitBtn_10v8c_49{min-height:44px;padding:10px;font-size:1.2rem;cursor:pointer}._launcherSlot_asvu5_1{display:flex;align-items:center;width:44px;height:44px}._launcherSlot_asvu5_1:empty{display:none}._launcherSlot_asvu5_1 .answerpal-chat-launcher{position:static!important;inset:auto!important;width:44px!important;height:44px!important;margin:0!important;flex-shrink:0;border-radius:4px!important;font-size:24px!important;z-index:auto!important}._launcherSlot_asvu5_1 .answerpal-chat-launcher>*{display:none!important}._launcherSlot_asvu5_1 .answerpal-chat-launcher{font-size:0!important}._launcherSlot_asvu5_1 .answerpal-chat-launcher:before{content:"";display:block;width:22px;height:22px;margin:auto;background-color:currentColor;-webkit-mask:var(--answerpal-help-icon) center / contain no-repeat;mask:var(--answerpal-help-icon) center / contain no-repeat}@media (forced-colors: active){._launcherSlot_asvu5_1 .answerpal-chat-launcher:before{background-color:ButtonText;forced-color-adjust:none}}._launcherSlot_asvu5_1{--answerpal-help-icon: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 512 512'%3E%3Cpath d='M504 256c0 136.997-111.043 248-248 248S8 392.997 8 256C8 119.083 119.043 8 256 8s248 111.083 248 248zM262.655 90c-54.497 0-89.255 22.957-116.549 63.758-3.536 5.286-2.353 12.415 2.715 16.258l34.699 26.31c5.205 3.947 12.621 3.008 16.665-2.122 17.864-22.658 30.113-35.797 57.303-35.797 20.429 0 45.698 13.148 45.698 32.958 0 14.976-12.363 22.667-32.534 33.976C247.128 238.528 216 254.941 216 296v4c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12v-1.333c0-28.462 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0 auto;color:inherit;font-weight:700;text-decoration:underline;white-space:nowrap}@media (max-width: 700px){._row_135wx_33{align-items:flex-start;flex-direction:column;gap:6px}._link_135wx_69{white-space:normal}}._banner_650wt_1{width:100%;background-color:#b45309;color:#fff;border-top:1px solid rgba(255,255,255,.18);border-bottom:1px solid rgba(0,0,0,.14)}._content_650wt_9{display:flex;align-items:center;justify-content:space-between;gap:16px;max-width:1280px;margin:0 auto;padding:10px 20px;font-size:14px;line-height:1.4}._endButton_650wt_21{flex:0 0 auto;background:transparent;color:#fff;border:1px solid rgba(255,255,255,.7);border-radius:4px;padding:4px 10px;font:inherit;font-weight:700;cursor:pointer;white-space:nowrap}._endButton_650wt_21:hover,._endButton_650wt_21:focus-visible{background:#ffffff26}@media (max-width: 700px){._content_650wt_9{align-items:flex-start;flex-direction:column;gap:6px}}:root{--toastify-color-light: #fff;--toastify-color-dark: 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p{font-size:14px;color:#4b5563}._tableWrapper_cpzbt_112{overflow-x:auto}._tableWrapper_cpzbt_112>table{min-width:640px}._modalOverlay_shuqr_1{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#00000080;display:flex;justify-content:center;align-items:center;z-index:1000}._modalContent_shuqr_14{background-color:#fff;padding:25px 30px;border-radius:8px;width:80%;max-width:90%;box-shadow:0 2px 10px #0000001a;max-height:90vh;overflow-y:auto;font-family:Arial,sans-serif;position:relative}._modalContent_shuqr_14 h1{margin-top:0;font-size:1.5em;color:#333;margin-bottom:20px}._form_shuqr_35{display:flex;flex-direction:column}._formGroup_shuqr_40{margin-bottom:20px}._formGroup_shuqr_40 label{display:block;margin-bottom:8px;font-weight:700;color:#333}._input_shuqr_51,textarea,select{width:100%;padding:10px;box-sizing:border-box;border:1px solid #ccc;border-radius:4px;background-color:#fafafa;transition:border-color .2s,background-color 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#f3f3f3;border-top:8px solid #3498db;border-radius:50%;width:60px;height:60px;animation:_spin_shuqr_1 2s linear infinite;margin:auto}._toggleButton_shuqr_149{background:none;color:#007bff;border:none;padding:0;cursor:pointer;margin-bottom:10px;text-align:left;display:block}._toggleButton_shuqr_149:hover{text-decoration:underline}@keyframes _spin_shuqr_1{0%{transform:rotate(0)}to{transform:rotate(360deg)}}._passwordWrapper_shuqr_173{position:relative;display:flex;align-items:center}._passwordToggle_shuqr_179{position:absolute;right:10px;background:none;border:none;cursor:pointer;padding:0;font-size:16px;display:flex;align-items:center;opacity:.7}._passwordToggle_shuqr_179:hover{opacity:1}._infoIcon_shuqr_196{margin-left:5px;cursor:pointer;color:#555}._infoIcon_shuqr_196:hover{color:#000}._tooltip_shuqr_206{max-width:200px;word-wrap:break-word}._testResults_shuqr_211{margin-top:24px;border:1px solid #e0e0e0;border-radius:6px;padding:16px;background-color:#fafafa}._testResultsHeader_shuqr_219{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}._providerBadge_shuqr_227{font-size:.9rem;color:#1a237e;background-color:#e8eaf6;padding:4px 8px;border-radius:4px}._protocolGrid_shuqr_235{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px}._protocolCard_shuqr_241{border:1px solid #ddd;border-radius:6px;padding:12px;background-color:#fff;box-shadow:0 1px 2px #00000014;transition:border-color .2s ease}._protocol-success_shuqr_250{border-color:#2e7d32}._protocol-error_shuqr_254{border-color:#c62828}._protocol-na_shuqr_258{border-color:#9e9e9e}._protocol-unknown_shuqr_262{border-color:#1976d2}._protocolHeader_shuqr_266{display:flex;align-items:flex-start;gap:12px}._statusBadge_shuqr_272{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:50%;font-size:1.1rem}._status-success_shuqr_282{background-color:#e8f5e9;color:#2e7d32}._status-error_shuqr_287{background-color:#ffebee;color:#c62828}._status-na_shuqr_292{background-color:#eee;color:#616161}._status-unknown_shuqr_297{background-color:#e3f2fd;color:#1976d2}._protocolTitle_shuqr_302{font-weight:600;margin-bottom:4px}._protocolMeta_shuqr_307{font-size:.9rem;color:#555}._protocolDetails_shuqr_312{margin-top:12px}._detailsToggle_shuqr_316{background:none;border:none;padding:0;color:#1976d2;cursor:pointer;font-size:.9rem}._detailsToggle_shuqr_316:hover{text-decoration:underline}._errorPanel_shuqr_329{display:flex;flex-direction:column;gap:8px;margin-top:8px}._errorTextarea_shuqr_336{width:100%;min-height:80px;resize:vertical;padding:8px;border-radius:4px;border:1px solid #ccc;font-family:Courier New,Courier,monospace;background-color:#fff5f5;color:#333}._copyButton_shuqr_348{align-self:flex-start}._modalOverlay_ybn5n_2{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#00000080;display:flex;justify-content:center;align-items:center;z-index:9999}._modalContent_ybn5n_15{background:#fff;width:min(600px,calc(100vw - 32px));max-width:95%;padding:20px;border-radius:6px;outline:none;max-height:90vh;overflow-y:auto;position:relative;box-shadow:0 2px 10px #0000004d}._formGroup_ybn5n_29{margin-bottom:15px}._formGroup_ybn5n_29 label{display:block;font-weight:700;margin-bottom:5px}._formGroup_ybn5n_29 input,._formGroup_ybn5n_29 textarea,._formGroup_ybn5n_29 select{width:100%;box-sizing:border-box;padding:8px;margin-bottom:4px;border:1px solid #ccc;border-radius:4px}button{margin-right:8px}._overlay_13zv5_1{background-color:#00000073;position:fixed;top:0;right:0;bottom:0;left:0;z-index:1000}._modal_13zv5_8{--routing-bg: #fff;--routing-surface: #fafbfd;--routing-subtle: #f6f7f8;--routing-subtle-blue: #eef3f8;--routing-border: #dfe5eb;--routing-border-muted: #e5e8ec;--routing-border-soft: #eef1f4;--routing-primary: #1d70b8;--routing-primary-text: #24415c;--routing-text: #2a3545;--routing-text-strong: #263241;--routing-text-muted: #586271;--routing-text-medium: #495465;--routing-rule-text: #344050;--routing-text-soft: #6a7280;--routing-mode-border: #dce2ea;--routing-control-border: #d5dbe3;--routing-button-border: #cfd8e3;--routing-hover: #f6f8fb;--routing-disabled: #a9b7c5;--routing-success-bg: #e9f7ee;--routing-success-text: #245b37;--routing-danger: #b42318;position:absolute;inset:4rem auto auto 50%;transform:translate(-50%);width:min(1040px,calc(100vw - 2rem));max-height:calc(100vh - 8rem);overflow:auto;background:var(--routing-bg);border-radius:12px;padding:1.5rem;box-shadow:0 24px 60px 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16px;cursor:pointer;border-radius:3px}._submitButton_1hcop_356:hover{background-color:#45a049}._cancelButton_1hcop_365:hover{background-color:#757575}._overlay_1oq8x_3{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#000000bf;z-index:1000;display:flex;justify-content:center;align-items:center}._modal_1oq8x_16{background:#fff;padding:20px;max-width:1000px;width:90%;overflow-y:auto;border-radius:8px;position:relative}._table_1oq8x_26{width:100%;border-collapse:collapse;margin-top:20px}._table_1oq8x_26 th,._table_1oq8x_26 td{border:1px solid #ddd;padding:8px;vertical-align:top}._table_1oq8x_26 th{background-color:#f2f2f2;cursor:pointer}._table_1oq8x_26 th:hover{background-color:#e0e0e0}._deleteButton_1oq8x_48{background-color:#f44336;color:#fff;border:none;padding:5px 10px;cursor:pointer;border-radius:3px}._deleteButton_1oq8x_48:hover{background-color:#d32f2f}._bulkDeleteButton_1oq8x_61{background-color:#f44336;color:#fff;border:none;padding:8px 16px;cursor:pointer;border-radius:3px;margin-bottom:10px}._bulkDeleteButton_1oq8x_61:hover{background-color:#d32f2f}._select_1oq8x_75{width:100%;min-height:200px;padding:8px;box-sizing:border-box}._actionButtons_1oq8x_81{display:flex;flex-direction:row;align-items:center;gap:5px}._input_1oq8x_87{width:100%;padding:8px;box-sizing:border-box}._error_1oq8x_93{color:red;font-size:12px}._addButton_1oq8x_98{background-color:#4caf50;color:#fff;border:none;padding:10px 16px;cursor:pointer;border-radius:3px}._addButton_1oq8x_98:hover{background-color:#45a049}._pagination_1oq8x_111{display:flex;align-items:center;justify-content:center;margin-top:10px}._pagination_1oq8x_111 button{background-color:#1976d2;color:#fff;border:none;padding:8px 12px;margin:0 5px;cursor:pointer;border-radius:3px}._pagination_1oq8x_111 button:disabled{background-color:#90caf9;cursor:not-allowed}._pagination_1oq8x_111 select{margin-left:10px;padding:5px}._editButton_1oq8x_138{padding:5px 10px;background-color:#ff9800;color:#fff;border:none;cursor:pointer;border-radius:3px;margin-right:5px}._saveButton_1oq8x_148{padding:5px 10px;background-color:#4caf50;color:#fff;border:none;cursor:pointer;border-radius:3px;margin-right:5px}._cancelButton_1oq8x_158{padding:5px 10px;background-color:#9e9e9e;color:#fff;border:none;cursor:pointer}._overlay_10jqm_1{position:fixed;top:0;right:0;bottom:0;left:0;background-color:#000000bf;z-index:1000;display:flex;justify-content:center;align-items:center}._modal_10jqm_11{background:#fff;padding:20px;max-width:1000px;width:90%;overflow-y:auto;border-radius:8px;position:relative}._header_10jqm_21{display:flex;align-items:center;justify-content:space-between;gap:16px}._closeButton_10jqm_28{background:transparent;border:1px solid #bbb;border-radius:4px;color:#333;cursor:pointer;padding:8px 12px}._closeButton_10jqm_28:hover{background-color:#f5f5f5}._table_10jqm_41{width:100%;border-collapse:collapse;margin-top:20px}._table_10jqm_41 th,._table_10jqm_41 td{border:1px solid #ddd;padding:8px;vertical-align:top}._table_10jqm_41 th{background-color:#f2f2f2;cursor:pointer}._table_10jqm_41 th:hover{background-color:#e0e0e0}._bulkDeleteButton_10jqm_63{background-color:#f44336;color:#fff;border:none;padding:8px 16px;cursor:pointer;border-radius:3px;margin-bottom:10px}._bulkDeleteButton_10jqm_63:hover{background-color:#d32f2f}._select_10jqm_77{width:100%;min-height:220px;padding:8px;box-sizing:border-box}._error_10jqm_84{color:red;font-size:12px}._addButton_10jqm_89{background-color:#4caf50;color:#fff;border:none;padding:10px 16px;cursor:pointer;border-radius:3px}._addButton_10jqm_89:hover{background-color:#45a049}._modalContainer_1l9ck_3{position:fixed;top:0;left:0;width:100vw;height:100vh;background-color:#00000080;display:flex;justify-content:center;align-items:center;box-sizing:border-box;padding:16px;z-index:2000}._modal_1l9ck_3{background:#fff;padding:24px;width:min(1120px,calc(100vw - 32px));max-height:calc(100vh - 32px);border-radius:8px;position:relative;box-sizing:border-box;overflow-y:auto;z-index:2001}@media (max-width: 900px){._modalContainer_1l9ck_3{padding:8px}._modal_1l9ck_3{padding:16px;width:calc(100vw - 16px);max-height:calc(100vh - 16px)}}._endUserCard_1l9ck_44{border:1px solid #ccc;padding:15px;margin-bottom:15px;border-radius:5px}._callIconBtn_1l9ck_51,._emailIconBtn_1l9ck_52,._smsIconBtn_1l9ck_53{background:none;border:none;color:#000;font-size:1.4rem;cursor:pointer;margin-left:8px}._callIconBtn_1l9ck_51:hover,._emailIconBtn_1l9ck_52:hover,._smsIconBtn_1l9ck_53:hover{color:#4caf50}._editIconBtn_1l9ck_68{background:none;border:none;color:#000;font-size:1.4rem;cursor:pointer;float:right;margin-left:8px}._editIconBtn_1l9ck_68:hover{color:#4caf50}._container_1j5mq_3{padding:20px}._filters_1j5mq_8{margin-bottom:10px}._table_1j5mq_12{width:100%;border-collapse:collapse;margin-top:10px}._table_1j5mq_12 th,._table_1j5mq_12 td{border:1px solid #ccc;padding:8px}._addButton_1j5mq_24{background-color:#4caf50;color:#fff;border:none;padding:6px 12px;cursor:pointer;border-radius:4px;margin-left:8px}._addButton_1j5mq_24:hover{background-color:#45a049}._searchButton_1j5mq_37{background-color:#9e9e9e;color:#fff;border:none;padding:6px 12px;cursor:pointer;border-radius:4px;margin-left:8px}._searchButton_1j5mq_37:hover{background-color:#7e7e7e}._editButton_1j5mq_50{background-color:#ff9800;color:#fff;border:none;padding:6px 12px;cursor:pointer;border-radius:4px;margin-right:5px}._editButton_1j5mq_50:hover{background-color:#e68900}._deleteButton_1j5mq_63{background-color:#f44336;color:#fff;border:none;padding:6px 12px;cursor:pointer;border-radius:4px}._deleteButton_1j5mq_63:hover{background-color:#d32f2f}._detailsButton_1j5mq_75{background-color:#2196f3;color:#fff;border:none;padding:6px 12px;cursor:pointer;border-radius:4px;margin-right:5px}._detailsButton_1j5mq_75:hover{background-color:#1976d2}._ticketsButton_1j5mq_88{background-color:#a0f;color:#fff;border:none;padding:6px 12px;cursor:pointer;border-radius:4px;margin-right:5px}._ticketsButton_1j5mq_88:hover{background-color:#a0a}._clearButton_1j5mq_101{background:transparent;border:none;cursor:pointer;margin-left:4px}._tableWrapper_1j5mq_112{overflow-x:auto}._tableWrapper_1j5mq_112>table{min-width:640px}._modalTitle_1luwm_3{margin-bottom:1rem}._formRow_1luwm_7{display:grid;grid-template-columns:120px minmax(0,1fr);gap:8px;align-items:center;margin-bottom:12px}._formRowStart_1luwm_15{display:grid;grid-template-columns:120px minmax(0,1fr);gap:8px;align-items:start;margin-bottom:12px}._formLabel_1luwm_23{font-weight:700;text-align:right}._formInput_1luwm_28,._formTextarea_1luwm_29{width:100%;padding:6px 8px;box-sizing:border-box;border:1px solid #ccc;border-radius:4px}._formTextarea_1luwm_29{resize:vertical}._richTextField_1luwm_41{width:100%;min-width:0}._checkboxLabel_1luwm_46{display:inline-flex;align-items:center;gap:4px}._sectionDivider_1luwm_52{margin:1rem 0}._sectionLabel_1luwm_56{display:block;font-weight:700}._uidsContainer_1luwm_61{margin-top:16px;padding:8px;background:#fafafa;border:1px solid #ddd;border-radius:4px}._uidHeader_1luwm_69,._uidRow_1luwm_70{display:grid;grid-template-columns:minmax(120px,160px) minmax(0,1fr);column-gap:12px;row-gap:8px;align-items:center}._uidHeader_1luwm_69{margin-bottom:4px;color:#555;font-size:13px;font-weight:700}._uidRow_1luwm_70{margin-bottom:6px}._uidTypeSelect_1luwm_90,._uidValueInput_1luwm_91{grid-column:1;grid-row:1;width:100%;min-width:0;height:40px;box-sizing:border-box;padding:6px 8px;border:1px solid #ccc;border-radius:4px;background:#fff}._uidValueCell_1luwm_104{grid-column:2;display:grid;grid-template-columns:minmax(0,1fr) 40px;gap:8px;align-items:stretch;min-width:0}._uidValueCell_1luwm_104>:not(._uidValueInput_1luwm_91):not(._action-delete_1luwm_114){grid-column:1;grid-row:1;justify-self:end;align-self:center}._button_1luwm_121{border:1px solid #ccc;border-radius:4px;cursor:pointer;font:inherit;padding:6px 10px}._button_1luwm_121:hover{opacity:.85}._action-add_1luwm_133{margin-top:.5rem;background:#fff;color:#333}._action-delete_1luwm_114{grid-column:2;grid-row:1;display:inline-flex;align-items:center;justify-content:center;align-self:stretch;justify-self:stretch;width:40px;min-width:40px;height:40px;padding:0;background:#fff;color:#333}._actionRow_1luwm_155{display:flex;justify-content:flex-end;gap:1rem}@media (max-width: 700px){._formRow_1luwm_7,._formRowStart_1luwm_15{grid-template-columns:1fr}._formLabel_1luwm_23{text-align:left}._uidHeader_1luwm_69{display:none}}@media (max-width: 520px){._uidRow_1luwm_70{grid-template-columns:minmax(0,1fr)}._uidTypeSelect_1luwm_90{grid-column:1;grid-row:1}._uidValueCell_1luwm_104{grid-column:1;grid-row:2}}._panel_1aj9r_1{border:1px solid #ccc;margin-top:1rem;padding:1rem;overflow:hidden}._tableWrapper_1aj9r_8{width:100%;overflow-x:auto}._table_1aj9r_8{width:100%;min-width:680px;border-collapse:collapse;margin-top:10px}._table_1aj9r_8 th,._table_1aj9r_8 td{border:1px solid #ddd;padding:8px}._table_1aj9r_8 th{background-color:#f2f2f2;cursor:pointer}._table_1aj9r_8 td{vertical-align:top}._table_1aj9r_8 th:nth-child(3),._table_1aj9r_8 th:nth-child(4),._table_1aj9r_8 th:nth-child(5),._table_1aj9r_8 td:nth-child(3),._table_1aj9r_8 td:nth-child(4),._table_1aj9r_8 td:nth-child(5){white-space:nowrap}._table_1aj9r_8 tr:nth-child(2n){background-color:#f9f9f9}._table_1aj9r_8 tr:hover{background-color:#d3d3d3}._container_14p9q_3{padding:20px}._header_14p9q_7{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}._filters_14p9q_16{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:10px}._filters_14p9q_16 input[type=text],._filters_14p9q_16 input[type=email]{min-width:220px}._textInput_14p9q_30{font:inherit;padding:6px}._table_14p9q_35{width:100%;border-collapse:collapse;margin-top:10px}._table_14p9q_35 th,._table_14p9q_35 td{border:1px solid #ccc;padding:8px;text-align:left;vertical-align:top}._table_14p9q_35 th{background:#f5f5f5}._tableWrapper_14p9q_53{overflow-x:auto}._actions_14p9q_57{display:flex;flex-wrap:wrap;gap:6px}._muted_14p9q_63{color:#666}._badge_14p9q_67{display:inline-block;padding:2px 8px;border-radius:10px;font-size:.85em;white-space:nowrap}._badgeEligible_14p9q_75{background:#e6f4ea;color:#1e7b34}._badgeWarning_14p9q_80{background:#fff4e5;color:#9a5b00}._badgeMuted_14p9q_85{background:#eee;color:#555}._counts_14p9q_90{display:flex;flex-wrap:wrap;gap:10px;margin:12px 0}._countCard_14p9q_97{border:1px solid #ddd;border-radius:6px;padding:8px 12px;min-width:120px}._countValue_14p9q_104{font-size:1.4em;font-weight:600}._countLabel_14p9q_109{font-size:.85em;color:#555}._form_14p9q_29{display:grid;gap:8px;max-width:640px;margin-bottom:12px}._form_14p9q_29 label{display:grid;gap:4px;font-weight:600}._form_14p9q_29 input,._form_14p9q_29 textarea,._form_14p9q_29 select{font:inherit;padding:6px}._section_14p9q_134{margin-top:24px}._steps_14p9q_139{display:flex;list-style:none;margin:0 0 16px;padding:0;border:1px solid #ced4da;border-radius:6px;overflow:hidden;font-size:13px}._step_14p9q_139{position:relative;flex:1 1 0;display:flex;gap:8px;align-items:center;padding:8px 10px;border-right:1px solid #ced4da;background:#fff}._step_14p9q_139:last-child{border-right:none}._stepCurrent_14p9q_165{background:#f3f8ff}._stepNumber_14p9q_169{flex:none;width:22px;height:22px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-weight:700;font-size:12px;background:#e2e3e5;color:#383d41}._stepDone_14p9q_183 ._stepNumber_14p9q_169{background:#d4edda;color:#155724}._stepCurrent_14p9q_165 ._stepNumber_14p9q_169{background:#007bff;color:#fff}._stepBody_14p9q_193{display:flex;flex-direction:column;min-width:0}._stepTitle_14p9q_199{background:none;border:none;padding:0;font:inherit;font-weight:600;color:inherit;text-align:left;cursor:pointer}a._stepTitle_14p9q_199:hover{text-decoration:underline}._srOnly_14p9q_214{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}._stepDetail_14p9q_226{color:#666;font-size:12px}@media (max-width: 767px){._steps_14p9q_139{flex-direction:column}._step_14p9q_139{border-right:none;border-bottom:1px solid #ced4da}._step_14p9q_139:last-child{border-bottom:none}}._sectionHeader_14p9q_246{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px}._modal_14p9q_254 h3{padding-right:56px;min-height:34px;margin-top:0}._modal_14p9q_254{background:#fff;padding:20px;max-width:800px;width:90%;max-height:90vh;overflow-y:auto;border-radius:8px;margin:auto;position:relative}._overlay_14p9q_275{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#000000bf;z-index:1000}._modalFooter_14p9q_285{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px;margin-top:12px}._previewFrame_14p9q_294{width:100%;min-height:480px;border:1px solid #ccc;background:#fff}._previewText_14p9q_301{white-space:pre-wrap;border:1px solid #ccc;padding:12px;background:#fafafa;font-family:monospace}._sourceList_14p9q_309{margin:0;padding-left:18px}._ruleCondition_14p9q_315{display:grid;gap:4px}._ruleAnd_14p9q_320{font-size:.8em;font-weight:700;color:#666;padding-left:4px}._ruleRow_14p9q_327{display:grid;grid-template-columns:160px 150px 1fr auto;gap:8px;align-items:end}._ruleSummary_14p9q_334{border:1px solid #b8daff;background:#f3f8ff;border-radius:6px;padding:10px 14px;margin-bottom:12px}._badgeWarningText_14p9q_342{color:#9a5b00;font-weight:600}@media (max-width: 767px){._ruleRow_14p9q_327{grid-template-columns:1fr}}@media (max-width: 767px){._container_14p9q_3{padding:12px}._countCard_14p9q_97{min-width:calc(50% - 10px)}}._badgeDanger_14p9q_363{background:#fde2e1;color:#8a1c1c}._rowActions_14p9q_368{display:flex;flex-wrap:wrap;align-items:center;gap:6px}._radioList_14p9q_375{display:flex;flex-direction:column;gap:6px;margin:8px 0}._radioList_14p9q_375 label{display:flex;align-items:flex-start;gap:8px}._preview_zit93_3{max-width:min(320px,80vw);overflow-wrap:anywhere;text-align:left}._heading_zit93_9{margin-bottom:4px;font-size:.85em;opacity:.8}._names_zit93_15{margin:0;padding:0;list-style:none}._names_zit93_15 li+li{margin-top:2px}._name_zit93_15{font-weight:600}._detail_zit93_29{opacity:.85}._more_zit93_33{margin-top:4px;font-size:.85em;opacity:.8}._button_18z17_1{padding:8px 16px;border-radius:3px;border:none;cursor:pointer;transition:opacity .2s;display:inline-flex;align-items:center;justify-content:center;font-size:14px;line-height:1.4;text-decoration:none;margin-right:8px}._button_18z17_1:hover{opacity:.8}._link_18z17_236,._link_18z17_236:link,._link_18z17_236:visited{color:#007bff;text-decoration:none;cursor:pointer}._link_18z17_236:hover{text-decoration:underline}._action-add_18z17_1,._action-submit_18z17_1,._action-save_18z17_1{background-color:#4caf50;color:#fff}._action-view_18z17_1,._action-read_18z17_1{background-color:#2196f3;color:#fff}._action-edit_18z17_1{background-color:#ff9800;color:#fff}._action-forward_18z17_1{background-color:#9c27b0;color:#fff}._action-delete_18z17_1,._action-cancel_18z17_1{background-color:#f44336;color:#fff}._action-close_18z17_1,._action-state_18z17_1{background-color:#7536f4;color:#fff}._action-topics_18z17_1,._action-metadata_18z17_1{background-color:#009688;color:#fff}._action-events_18z17_1{background-color:#3f51b5;color:#fff}._action-bulk_18z17_1{background-color:#607d8b;color:#fff}._action-modal_18z17_1{background-color:#9e9e9e;color:#fff}._action-filter_18z17_1{background-color:#795548;color:#fff}._closeButton_18z17_1{position:absolute;top:10px;right:10px;background-color:#9e9e9e;color:#fff;border:none;padding:5px 10px;cursor:pointer;border-radius:3px}._closeButton_18z17_1:hover{background-color:#757575}._size-small_18z17_1{padding:5px 10px;font-size:14px}._size-large_18z17_1{padding:12px 24px;font-size:16px}._button_18z17_1:disabled{background-color:#ccc;cursor:not-allowed}._button_18z17_1:disabled:hover{opacity:.6}._buttonDisabled_18z17_1,._button_18z17_1[aria-disabled=true]{background-color:#ccc;cursor:not-allowed;pointer-events:none}._buttonDisabled_18z17_1:hover,._button_18z17_1[aria-disabled=true]:hover{opacity:.6}@media (max-width: 640px){._button_18z17_1{min-height:44px;min-width:44px;display:inline-flex;align-items:center;justify-content:center}}._ticketListContainer_18z17_4{padding:20px}._filtersContainer_18z17_8{display:flex;align-items:center;margin-bottom:10px;flex-wrap:wrap}._searchInput_18z17_15{flex:1;padding:8px;margin-right:10px;box-sizing:border-box}._filterGroup_18z17_22{display:flex;align-items:center;margin-right:10px;position:relative}._hasActiveFilters_18z17_29{position:relative}._filterGroup_18z17_22._hasActiveFilters_18z17_29:after{content:"";position:absolute;top:-4px;right:-4px;width:8px;height:8px;background:#ef4444;border-radius:50%}._true_18z17_44{background-color:#4caf50!important}._false_18z17_48{background-color:#f44336!important}._ignore_18z17_52{background-color:#9e9e9e!important}._bulkActionsContainer_18z17_56{margin-bottom:10px}._tableWrapper_18z17_60{overflow-x:auto}._tableWrapper_18z17_60>table{min-width:640px}._ticketTable_18z17_68{width:100%;border-collapse:collapse;margin-top:10px}._cardList_18z17_75{display:flex;flex-direction:column;gap:10px;margin-top:10px}._cardToolbar_18z17_82{display:flex;align-items:center;flex-wrap:wrap;gap:8px 16px}._cardSelectAll_18z17_89{display:flex;align-items:center;gap:8px;font-weight:600}._cardSort_18z17_96{display:flex;align-items:center;gap:6px;margin-left:auto}._cardSortOrder_18z17_103{border:1px solid #ddd;border-radius:4px;background:#fff;padding:4px 8px;cursor:pointer}._ticketCard_18z17_111{border:1px solid #ddd;border-radius:6px;padding:10px;background:#fff;display:flex;flex-direction:column;gap:6px}._cardHeader_18z17_121{display:flex;align-items:flex-start;flex-wrap:wrap;gap:8px}._cardHeader_18z17_121 ._audioControl_18z17_130{flex-basis:100%;max-width:100%;margin-left:0}._cardSubject_18z17_136{flex:1;display:inline-flex;align-items:center;gap:6px;font-weight:600;color:#007bff;text-decoration:none;word-break:break-word}._cardMeta_18z17_147{display:flex;align-items:center;flex-wrap:wrap;gap:4px 12px;color:#475569;font-size:.9rem}._cardChannel_18z17_156{display:inline-flex;align-items:center;gap:4px}._cardTopics_18z17_162{word-break:break-word}._cardFollowUp_18z17_166{display:inline-flex;align-items:center;gap:4px}._ticketTable_18z17_68 th,._ticketTable_18z17_68 td{border:1px solid #ddd;padding:8px}._ticketTable_18z17_68 th{background-color:#f2f2f2;cursor:pointer}._rowIcons_18z17_185{display:inline-flex;flex-direction:column;align-items:center;gap:4px}._spamIcon_18z17_192{display:inline-flex;align-items:center;color:#b91c1c}._ticketTable_18z17_68 tr:nth-child(2n){background-color:#f9f9f9}._ticketTable_18z17_68 tr:hover{background-color:#e9e9e9}._followUpRow_18z17_206{background-color:#fff7e6!important}._subject_18z17_210{cursor:pointer;color:#007bff}._subject_18z17_210:hover{text-decoration:underline}._tooltip_18z17_219{max-width:500px;max-height:70vh;overflow-y:auto}._uidLink_18z17_227{color:#007bff;cursor:pointer}._linkButton_18z17_236{min-width:0;min-height:0;border:none;background:none;padding:0;font:inherit;text-align:left;color:#007bff;cursor:pointer}._linkButton_18z17_236:hover,._uidLink_18z17_227:hover{text-decoration:underline}._modalOverlay_18z17_257{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#00000080}._modalContent_18z17_266{background-color:#fff;padding:20px;max-width:600px;margin:100px auto;border-radius:5px;position:relative}._topicsCell_18z17_275{max-width:150px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._filterDropdown_18z17_281{position:absolute;top:100%;right:0;left:auto;width:fit-content;background:#fff;box-shadow:0 2px 5px #00000026;border:1px solid #ccc;border-radius:4px;z-index:999;white-space:nowrap;padding:10px 50px 10px 10px}._filterRow_18z17_296{display:flex;align-items:center;gap:8px;margin-bottom:8px}._filterRow_18z17_296 label{min-width:60px}._channelsList_18z17_307{max-height:200px;overflow-y:auto;margin-bottom:8px}._channelItem_18z17_313{margin-bottom:4px}._topicFilterPanel_18z17_317{width:280px;margin-bottom:8px}._topicSearchInput_18z17_322{box-sizing:border-box;width:100%;margin-bottom:8px;padding:6px 8px;border:1px solid #cbd5e1;border-radius:4px}._topicOptionsList_18z17_331{max-height:220px;overflow-y:auto;border:1px solid #e2e8f0;border-radius:4px;padding:4px}._topicOption_18z17_331{display:flex;align-items:center;gap:6px;padding:4px;white-space:normal}._topicOption_18z17_331:hover{background:#f8fafc}._filterMessage_18z17_351{margin:6px 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20px;margin-bottom:10px;background-color:#4caf50;color:#fff;border:none;cursor:pointer;border-radius:3px}._editButton_75ogn_46{padding:5px 10px;background-color:#ff9800;color:#fff;border:none;cursor:pointer;border-radius:3px;margin-right:5px}._deleteButton_75ogn_56{padding:5px 10px;background-color:#f44336;color:#fff;border:none;cursor:pointer;border-radius:3px}._signaturesButton_75ogn_65{background-color:#458ba0;color:#fff;border:none;padding:6px 12px;cursor:pointer;border-radius:4px}._toggleButton_75ogn_74{padding:5px 10px;background-color:#1976d2;color:#fff;border:none;cursor:pointer;border-radius:3px;margin-left:5px}._toggleButton_75ogn_74:hover{background-color:#1565c0}._statusBadge_75ogn_88{display:inline-block;padding:4px 10px;border-radius:12px;font-size:12px;font-weight:600}._active_75ogn_96{background-color:#e8f5e9;color:#2e7d32}._inactive_75ogn_101{background-color:#fff3e0;color:#ef6c00}._deleteButton_75ogn_56:hover,._editButton_75ogn_46:hover,._addButton_75ogn_36:hover,._signaturesButton_75ogn_65:hover{opacity:.8}._errorMessage_75ogn_113{background-color:#fdecea;color:#b71c1c;padding:10px 12px;border-radius:4px;margin-bottom:12px;border:1px solid #f5c6cb}._tableWrapper_75ogn_126{overflow-x:auto}._tableWrapper_75ogn_126>table{min-width:640px}._button_13cfb_34{padding:8px 16px;border-radius:3px;border:none;cursor:pointer}._buttonPrimary_13cfb_1{background-color:#4caf50;color:#fff}._buttonSecondary_13cfb_1{background-color:#9e9e9e;color:#fff}._buttonDanger_13cfb_1{background-color:#f44336;color:#fff}._button_13cfb_34:hover{opacity:.8}._formGroup_13cfb_11 input,._formGroup_13cfb_11 textarea{width:100%;padding:8px;box-sizing:border-box}._suggestionHint_13cfb_1{color:#666;font-size:.8rem;margin-top:4px}._compactFormGroup_13cfb_1{margin-bottom:.5rem}._emailInput_13cfb_1{flex:1}._formContainer_13cfb_4{padding:20px;max-height:80vh;max-width:80vw;position:relative}._formGroup_13cfb_11 label{display:block;font-weight:700;margin-bottom:5px}._formGroup_13cfb_11 input,._formGroup_13cfb_11 textarea,._formGroup_13cfb_11 select{width:100%;padding:8px;box-sizing:border-box}._error_13cfb_29{color:red;font-size:14px}._buttonGroup_13cfb_34{display:flex;gap:10px}._ReactModal__Overlay_13cfb_41{background-color:#000000bf!important}._ReactModal__Content_13cfb_45{top:50%!important;left:50%!important;right:auto!important;bottom:auto!important;margin-right:-50%!important;transform:translate(-50%,-50%)!important;max-height:80vh!important;overflow-y:auto!important}._formGroup_13cfb_11{margin-bottom:15px}._formGroup_13cfb_11 ._sun-editor_13cfb_60{border:1px solid #ccc}._formGroup_13cfb_11 ._sun-editor_13cfb_60 ._se-toolbar_13cfb_64{border-bottom:1px solid #ccc}._formGroup_13cfb_11 ._sun-editor_13cfb_60 ._se-wrapper_13cfb_68{min-height:200px}._error_13cfb_29{color:red;font-size:12px}._languageCountryRow_13cfb_77{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:.5rem}._localePreview_13cfb_83{margin-top:4px;font-size:.85rem;color:#555}._readOnlyValue_13cfb_89{padding:8px;background-color:#f7f7f7;border:1px solid #ccc;border-radius:4px}.ql-editor p{margin:1em!important}._frame_11jx9_1{display:block;width:100%;height:260px;border:0;background-color:#fff}._richText_54yo0_1{white-space:normal}._richText_54yo0_1 ul,._richText_54yo0_1 ol{list-style:none;padding-left:.55rem;margin:.35em 0}._richText_54yo0_1 ol{counter-reset:richtext-ol}._richText_54yo0_1 ul li,._richText_54yo0_1 ol>li{position:relative;padding-left:.95rem}._richText_54yo0_1 ol>li{counter-increment:richtext-ol}._richText_54yo0_1 ul>li:before{content:"•";position:absolute;left:0;width:.55rem;padding-right:.2rem;text-align:center;color:currentColor}._richText_54yo0_1 ol>li:before{content:counters(richtext-ol,".") ".";position:absolute;left:0;min-width:.55rem;padding-right:.2rem;text-align:right;color:currentColor}._richText_54yo0_1 li{margin:.05em 0;line-height:1.4}._messageDetailContainer_1y99b_1{width:80%;margin:0 auto;padding:20px}._tableWrapper_1y99b_7{overflow-x:auto}._tableWrapper_1y99b_7>table{min-width:640px}._ticketMessagesTable_1y99b_15{width:100%;border-collapse:collapse;margin-top:10px}._ticketMessagesTable_1y99b_15 th,._ticketMessagesTable_1y99b_15 td{border:1px solid #ddd;padding:8px}._ticketMessagesTable_1y99b_15 th{background-color:#f2f2f2;cursor:pointer}._ticketMessagesTable_1y99b_15 tr:nth-child(2n){background-color:#f9f9f9}._ticketMessagesTable_1y99b_15 tr:hover{background-color:#e9e9e9}._preview_1y99b_40{cursor:pointer;color:#007bff}._preview_1y99b_40:hover{text-decoration:underline}._viewButton_1y99b_49{padding:5px 10px;background-color:#f44336;color:#fff;border:none;margin-bottom:10px;cursor:pointer;border-radius:3px}._draftTag_1y99b_59{color:red;margin-left:4px;font-weight:700}._messageModalContent_1y99b_66{position:absolute;top:40px;right:40px;bottom:40px;left:40px;border:1px solid #ccc;background:#fff;overflow:auto;border-radius:4px;outline:none}@media (max-width: 640px),(max-width: 960px) and (max-height: 500px){._messageModalContent_1y99b_66{top:8px;right:8px;bottom:8px;left:8px}}._modalOverlay_1y99b_84{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#00000080}._messageContent_1y99b_93{border:1px solid #ccc;padding:10px;max-height:500px;overflow-y:auto;background-color:#f9f9f9}._textBody_1y99b_101{white-space:pre-wrap;word-wrap:break-word}._imageModal_1y99b_106{background-color:#fff;padding:20px;width:auto;max-width:90%;max-height:90%;margin:auto;border-radius:5px;display:flex;flex-direction:column;align-items:center}._fullImage_1y99b_119{max-width:100%;max-height:80vh}._buttonGroup_1y99b_124{display:flex;gap:10px;margin-bottom:10px}._openInNewWindowButton_1y99b_130{background-color:#1976d2;color:#fff;border:none;padding:5px 10px;cursor:pointer;border-radius:3px}._openInNewWindowButton_1y99b_130:hover{background-color:#115293}._toggleEditorButton_1y99b_143{background-color:#9e9e9e;color:#fff;border:none;padding:5px 10px;cursor:pointer;border-radius:3px;margin-bottom:10px}._toggleEditorButton_1y99b_143:hover{background-color:#757575}._aiResponseEditor_1y99b_157{margin-top:20px}._aiResponseEditor_1y99b_157 h4{margin-bottom:10px}._textArea_1y99b_165{width:100%;height:300px}._thumbnail_1y99b_170{max-width:200px;max-height:200px}._iconButton_1y99b_175{cursor:pointer;font-size:18px;display:inline-block;padding:5px;color:#007bff;text-decoration:none}._iconButton_1y99b_175:hover{color:#0056b3}._uidLink_1y99b_188{color:#007bff;cursor:pointer}._linkButton_1y99b_196{min-width:0;min-height:0;border:none;background:none;padding:0;font:inherit;text-align:left;color:#007bff;cursor:pointer}._linkButton_1y99b_196:hover,._uidLink_1y99b_188:hover{text-decoration:underline}._extraInfoTextarea_1y99b_216{width:100%;height:100px;margin-top:5px}._customFieldsContainer_1y99b_221{margin-top:20px}._customField_1y99b_221{margin-bottom:10px}._customField_1y99b_221 label{display:block;font-weight:700}._customField_1y99b_221 input,._customField_1y99b_221 select{width:100%;padding:8px;margin-top:5px}._topicsLink_1y99b_241{cursor:pointer;color:#007bff;text-decoration:underline}._topicsLink_1y99b_241:hover{color:#0056b3;text-decoration:underline}._endUserTopicsLink_1y99b_252{cursor:pointer;color:#007bff;text-decoration:underline}._endUserTopicsLink_1y99b_252:hover{text-decoration:underline}._subjectLink_1y99b_262{color:#007bff;cursor:pointer}._subjectLink_1y99b_262:hover{text-decoration:underline}._tooltip_1y99b_274{max-width:min(500px,90vw);max-height:70vh;overflow-y:auto;overflow-wrap:anywhere}@media (max-width: 640px){._tooltip_1y99b_274{max-height:40vh}}._messageDetailContainer_18zvy_1{--answer-scroll-margin-top: calc(var(--sticky-close-height, 44px) + 20px);width:90%;margin:0 auto;padding:20px;position:relative}._messageDetailContainer_18zvy_1 h2,._rightPanel_18zvy_10{scroll-margin-top:var(--answer-scroll-margin-top)}._contentContainer_18zvy_15{display:flex;flex-direction:row;gap:20px}._leftPanel_18zvy_27,._rightPanel_18zvy_10{flex:1 1 50%;min-width:0}._messageContent_18zvy_33{border:1px solid #ccc;padding:10px;max-height:300px;overflow-y:auto;background-color:#f9f9f9}._topicsContainer_18zvy_42{margin-top:20px}._extraInfo_18zvy_46{margin-top:10px}._extraInfoTextarea_18zvy_49{width:100%;height:100px;margin-top:5px}._sendSection_18zvy_55{margin-top:10px}._modal_18zvy_60{width:80%;height:80%;margin:auto}._textBody_18zvy_66{white-space:pre-wrap;word-wrap:break-word}._messageContent_18zvy_33 p{margin:1em 0}._messageContent_18zvy_33 p+p{margin-top:1em}._aiResponseEditor_18zvy_78 textarea{width:100%;height:200px}._uidLink_18zvy_83{color:#007bff;cursor:pointer}._uidLink_18zvy_83:hover{text-decoration:underline}._documentImageLink_18zvy_91{border:0;background:transparent;color:#007bff;cursor:pointer;font:inherit;padding:0;text-decoration:underline}._documentImageLink_18zvy_91:hover{color:#0056b3}._documentImageLink_18zvy_91:focus-visible{outline:2px solid #007bff;outline-offset:2px}._draftLabel_18zvy_110{color:red;font-weight:700;margin-left:.5rem}._customFieldsPanel_18zvy_116{border:1px solid #d6dbe1;border-radius:6px;margin:1rem 0;background:#fff}._customFieldsHeader_18zvy_123{padding:0}._customFieldsTitle_18zvy_127{margin:0;font-weight:600;font-size:1rem}._customFieldsHeaderButton_18zvy_133{display:flex;align-items:center;justify-content:space-between;gap:.75rem;width:100%;border:0;background:transparent;color:#1f2933;cursor:pointer;font:inherit;font-weight:600;padding:.65rem .75rem;text-align:left}._customFieldsHeaderButton_18zvy_133:hover{background:#f7f9fb}._customFieldsHeaderButton_18zvy_133:focus-visible,._customFieldsButton_18zvy_154:focus-visible{outline:2px solid #2563eb;outline-offset:2px}._customFieldsHeaderIcon_18zvy_159{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;color:#4b5563}._customFieldsButton_18zvy_154{display:inline-flex;align-items:center;justify-content:center;width:2rem;height:2rem;border:1px solid #b9c2cc;border-radius:4px;background:#f7f9fb;color:#1f2933;cursor:pointer;font:inherit;padding:0}._customFieldsButton_18zvy_154:hover{background:#eef2f6}._customFieldsBody_18zvy_186{border-top:1px solid #e4e8ed;padding:.75rem}._customFieldRows_18zvy_191{display:grid;gap:.55rem}._customFieldRow_18zvy_191{display:grid;grid-template-columns:minmax(8rem,12rem) minmax(0,1fr);gap:.75rem;align-items:center}._customFieldLabel_18zvy_203{color:#3d4752;font-weight:600}._customFieldValue_18zvy_208{min-width:0;overflow-wrap:anywhere}._customFieldInput_18zvy_213{min-width:0;width:100%;box-sizing:border-box;border:1px solid #b9c2cc;border-radius:4px;padding:.4rem .5rem;font:inherit}._customFieldsSecondaryAction_18zvy_223{margin-top:.75rem}._promptNavigation_18zvy_227{position:sticky;top:var(--sticky-close-height, 44px);z-index:3;display:flex;flex-wrap:wrap;gap:.5rem;margin-top:1rem;background:#fff;border-bottom:1px solid #e5e7eb;padding:8px 0}._promptNavigation_18zvy_227>button{margin:0}._promptDocument_18zvy_244{margin-top:1.5rem;border:1px solid #ccc;padding:1rem;min-width:0;overflow-wrap:anywhere}._promptDocument_18zvy_244 table{display:block;max-width:100%;overflow-x:auto}._promptDocument_18zvy_244 pre{white-space:pre-wrap;overflow-wrap:anywhere}@media (max-width: 640px),(max-width: 960px) and (max-height: 500px){._promptNavigation_18zvy_227>button{min-height:44px;flex:1 1 auto}._messageDetailContainer_18zvy_1{--answer-scroll-margin-top: calc(var(--sticky-close-height, 44px) + 16px);width:100%;padding:10px}._contentContainer_18zvy_15{flex-direction:column}._leftPanel_18zvy_27,._rightPanel_18zvy_10{flex:1 1 100%;width:100%}._modal_18zvy_60{width:100%;height:100%}}._bar_1ulvs_1{position:sticky;top:0;z-index:4;display:flex;justify-content:flex-end;flex-shrink:0;min-height:var(--sticky-close-height, 44px);margin-top:var(--sticky-close-inset, 0);background:#fff}._bar_1ulvs_1 ._closeButton_1ulvs_13{position:static;min-width:44px;min-height:44px;margin:0}._editRow_1nrvq_1{display:flex;align-items:center;gap:.25rem;margin-bottom:.25rem}._editRow_1nrvq_1 input{flex:1;min-width:0}._editRow_1nrvq_1>span{min-width:0;overflow-wrap:anywhere}._iconButton_1nrvq_20{cursor:pointer;font-size:14px;display:inline-flex;align-items:center;justify-content:center;padding:0;background:transparent;border:none;color:#007bff}._iconButton_1nrvq_20:hover{color:#0056b3}@media (max-width: 640px){._editRow_1nrvq_1 input{font-size:16px}}._button_11kqt_3{padding:8px 16px;border-radius:3px;border:none;cursor:pointer}._buttonPrimary_11kqt_10{background-color:#4caf50;color:#fff}._buttonSecondary_11kqt_15{background-color:#9e9e9e;color:#fff}._buttonDanger_11kqt_20{background-color:#f44336;color:#fff}._button_11kqt_3:hover{opacity:.8}._formGroup_11kqt_29{margin-bottom:15px}._formGroup_11kqt_29 label{display:block;font-weight:700;margin-bottom:5px}._formGroup_11kqt_29 input,._formGroup_11kqt_29 textarea{width:100%;padding:8px;box-sizing:border-box}._error_11kqt_46{color:red;font-size:12px}._suggestionHint_11kqt_51{color:#666;font-size:.8rem;margin-top:4px}._compactFormGroup_11kqt_57{margin-bottom:.5rem}._emailInput_11kqt_61{flex:1}._modal_1i4qb_1{background:#fff;padding:20px;max-width:800px;width:90%;max-height:90vh;overflow-y:auto;border-radius:8px;margin:auto;position:relative}._modal_1i4qb_1 h2{padding-right:56px;min-height:34px;margin-top:0}._overlay_1i4qb_21{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#000000bf;z-index:1000}._container_1s6j2_1{display:inline-flex;align-items:center;gap:.5rem;margin-top:1rem;vertical-align:middle;z-index:3000}._compact_1s6j2_10{margin-top:0}._translationModal_1s6j2_14{position:relative;display:flex;box-sizing:border-box;width:min(1200px,calc(100vw - 3rem));height:min(800px,calc(100vh - 3rem));flex-direction:column;background:#fff;padding:1.5rem;overflow:hidden;border-radius:8px}._translationTitle_1s6j2_27{margin:0 2rem 1rem 0}._translationResult_1s6j2_31{min-height:0;flex:1 1 auto;margin:0;overflow:auto;white-space:pre-wrap}._translationResult_1s6j2_31 .tox-tinymce{height:100%!important}._overlay_1s6j2_44{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#000000bf;z-index:1000}@media (max-width: 640px){._translationModal_1s6j2_14{width:calc(100vw - 1rem);height:calc(100vh - 1rem);padding:1rem}}._container_1s6j2_1 select,._container_1s6j2_1 button{font-size:14px;line-height:1.25;padding:.3rem .6rem;margin:0;height:auto;box-sizing:border-box}._uidLink_1rvhq_3{color:#007bff;cursor:pointer}._uidLink_1rvhq_3:hover{text-decoration:underline}._linkIcon_1rvhq_12{margin-left:8px;color:#007bff;cursor:pointer;display:inline-flex;align-items:center}._linkIcon_1rvhq_12:hover{color:#0056b3}._messageContent_1rvhq_24{border:1px solid #ccc;padding:10px;max-height:300px;overflow-y:auto;background-color:#f9f9f9;max-width:100%}._textBody_1rvhq_37{margin:0;white-space:pre-wrap;word-wrap:break-word;overflow-wrap:anywhere;box-sizing:border-box;max-width:100%}._buttonGroup_1rvhq_46{display:flex;align-items:center;flex-wrap:wrap;row-gap:8px;margin-top:8px}._translateControls_1rvhq_54{margin-left:1rem}._toggleButton_1rvhq_58{background-color:#9e9e9e;color:#fff;border:none;padding:5px 10px;cursor:pointer;border-radius:3px}._toggleButton_1rvhq_58:hover{background-color:#757575}._overlayOnTop_1rvhq_71{position:relative;z-index:2000!important;background-color:#000000bf}._container_1iim5_1{margin-bottom:20px;padding:10px 12px;border:1px solid #d6dbe1;border-radius:6px}._title_1iim5_8{margin:0 0 6px;font-size:1rem}._list_1iim5_13{margin:0;padding:0;list-style:none}._row_1iim5_19{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 12px;padding:6px 0;border-top:1px solid #eef1f4}._row_1iim5_19:first-child{border-top:none}._channel_1iim5_32{flex:0 0 auto;min-width:3.5rem;font-weight:600}._main_1iim5_38{flex:1 1 14rem;min-width:0;display:flex;flex-direction:column;overflow-wrap:anywhere}._preview_1iim5_46,._meta_1iim5_51{color:#64748b;font-size:.85rem}._open_1iim5_56{color:#15803d;font-weight:600}._closed_1iim5_61{color:#64748b}._button_6anf8_1{padding:8px 16px;border-radius:3px;border:none;cursor:pointer;transition:opacity .2s;display:inline-flex;align-items:center;justify-content:center;font-size:14px;line-height:1.4;text-decoration:none;margin-right:8px}._button_6anf8_1:hover{opacity:.8}._link_6anf8_127,._link_6anf8_127:link,._link_6anf8_127:visited{color:#007bff;text-decoration:none;cursor:pointer}._link_6anf8_127:hover{text-decoration:underline}._action-add_6anf8_1,._action-submit_6anf8_1,._action-save_6anf8_1{background-color:#4caf50;color:#fff}._action-view_6anf8_1,._action-read_6anf8_1{background-color:#2196f3;color:#fff}._action-edit_6anf8_1{background-color:#ff9800;color:#fff}._action-forward_6anf8_1{background-color:#9c27b0;color:#fff}._action-delete_6anf8_1,._action-cancel_6anf8_1{background-color:#f44336;color:#fff}._action-close_6anf8_1,._action-state_6anf8_1{background-color:#7536f4;color:#fff}._action-topics_6anf8_1,._action-metadata_6anf8_1{background-color:#009688;color:#fff}._action-events_6anf8_1{background-color:#3f51b5;color:#fff}._action-bulk_6anf8_1{background-color:#607d8b;color:#fff}._action-modal_6anf8_1{background-color:#9e9e9e;color:#fff}._action-filter_6anf8_1{background-color:#795548;color:#fff}._closeButton_6anf8_1{position:absolute;top:10px;right:10px;background-color:#9e9e9e;color:#fff;border:none;padding:5px 10px;cursor:pointer;border-radius:3px}._closeButton_6anf8_1:hover{background-color:#757575}._size-small_6anf8_1{padding:5px 10px;font-size:14px}._size-large_6anf8_1{padding:12px 24px;font-size:16px}._button_6anf8_1:disabled{background-color:#ccc;cursor:not-allowed}._button_6anf8_1:disabled:hover{opacity:.6}._buttonDisabled_6anf8_1,._button_6anf8_1[aria-disabled=true]{background-color:#ccc;cursor:not-allowed;pointer-events:none}._buttonDisabled_6anf8_1:hover,._button_6anf8_1[aria-disabled=true]:hover{opacity:.6}@media (max-width: 640px){._button_6anf8_1{min-height:44px;min-width:44px;display:inline-flex;align-items:center;justify-content:center}}._ticketDetailsContainer_6anf8_5{padding:20px}._ticketLayout_6anf8_9{display:grid;grid-template-columns:minmax(0,1fr);gap:24px;align-items:start;margin-bottom:24px}._ticketInfoSection_6anf8_17{min-width:0;margin-bottom:20px}._chatPanelStandalone_6anf8_22{width:100%;display:flex;justify-content:flex-start;margin:0 0 32px}._chatPanelSurface_6anf8_29{width:100%;max-width:960px;min-height:520px;padding:0 16px}._subject_6anf8_36{cursor:pointer;color:#007bff}._subject_6anf8_36:hover{text-decoration:underline}._actionButtons_6anf8_45{margin-bottom:20px}._actionButton_6anf8_45{padding:5px 10px;background-color:#2196f3;color:#fff;border:none;margin-right:5px;cursor:pointer;border-radius:3px}._hookButton_6anf8_59{background-color:#2196f3;color:#fff;border:none;cursor:pointer;margin:1px}._hookButton_6anf8_59:hover{opacity:.8}._assignSelect_6anf8_72{width:100%;padding:8px;margin-top:8px;border-radius:4px;border:1px solid #d1d5db}._modalActions_6anf8_80{display:flex;justify-content:flex-end;gap:8px;margin-top:16px}@keyframes _blink_6anf8_99{0%{opacity:1}50%{opacity:.25}to{opacity:1}}._blink_6anf8_99{animation:_blink_6anf8_99 1s infinite}._actionButton_6anf8_45:hover{opacity:.8}._actionButton_6anf8_45:disabled{background-color:#ccc;cursor:not-allowed;opacity:.6}._actionButton_6anf8_45:disabled:hover{opacity:.6}._uidLink_6anf8_118{color:#007bff;cursor:pointer}._uidLink_6anf8_118:hover{text-decoration:underline}._linkIcon_6anf8_127{margin-left:8px;cursor:pointer}._modalOverlay_6anf8_133{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#00000080}._modalContent_6anf8_142{background-color:#fff;padding:20px;max-width:600px;margin:100px auto;border-radius:5px;position:relative}._tooltip_6anf8_151{max-width:300px;max-height:70vh;overflow-y:auto;white-space:pre-wrap}._ticketMetadata_6anf8_159[hidden]{display:none}._ticketMetadata_6anf8_159{display:grid;grid-template-columns:max-content minmax(0,1fr);align-items:start;column-gap:8px;row-gap:6px;margin:0}._ticketMetadataLabel_6anf8_172{margin:0;font-weight:600;line-height:1.2;white-space:nowrap}._ticketMetadataValue_6anf8_179{display:flex;flex-wrap:wrap;gap:0 4px;align-items:center;min-width:0;margin:0;line-height:1.2}._followUpSection_6anf8_189{align-items:flex-start;gap:8px}._followUpValue_6anf8_194{min-width:0}._followUpIconButton_6anf8_198{background:none;border:none;color:#1f2937;display:inline-flex;align-items:center;justify-content:center;padding:4px;border-radius:4px;line-height:1;cursor:pointer;transition:background-color .2s ease}._followUpIconButton_6anf8_198:hover:not(:disabled){background-color:#1f293714}._followUpIconButton_6anf8_198:disabled{opacity:.6;cursor:not-allowed}._followUpControls_6anf8_221{display:flex;flex-wrap:wrap;align-items:flex-start;gap:8px;flex:1 1 auto;min-width:0}._followUpFieldInline_6anf8_230{display:flex;flex-direction:column;gap:4px;flex:0 0 auto;min-width:0}._followUpDisplayRow_6anf8_238{display:inline-flex;align-items:flex-start;gap:8px}._followUpInputRow_6anf8_244{display:flex;align-items:flex-start;gap:6px;position:relative;flex-wrap:wrap}._followUpPickerGroup_6anf8_252{position:relative;display:flex;align-items:center}._followUpDisplayInput_6anf8_258{flex:0 0 auto;height:32px;line-height:1;padding:6px 10px;border:1px solid #d1d5db;border-radius:4px}._followUpDateInput_6anf8_267{width:12ch;max-width:100%}._followUpTimeInput_6anf8_272{width:8ch;max-width:100%}._followUpDisplayInput_6anf8_258:focus{outline:none;border-color:#2563eb;box-shadow:0 0 0 2px #2563eb26}._followUpPickerButton_6anf8_283{height:32px;line-height:1;padding:6px 10px;border:1px solid #d1d5db;border-radius:4px;background-color:#f3f4f6;color:#1f2937;font-size:.85rem;cursor:pointer;transition:background-color .2s ease,border-color .2s ease}._followUpPickerButton_6anf8_283:hover,._followUpPickerButton_6anf8_283:focus{background-color:#e5e7eb;border-color:#9ca3af}._followUpPickerButton_6anf8_283:disabled{cursor:not-allowed;opacity:.6}._followUpNativePicker_6anf8_309{position:absolute;opacity:0;pointer-events:none;width:0;height:0}._followUpTimePopover_6anf8_317{position:absolute;top:calc(100% + 4px);right:0;z-index:10;background-color:#fff;border:1px solid #d1d5db;border-radius:8px;box-shadow:0 8px 24px #0f172a26;padding:.5rem;max-height:240px;overflow-y:auto;display:grid;grid-template-columns:repeat(auto-fill,minmax(90px,1fr));gap:.25rem;width:min(320px,80vw)}._followUpTimeOption_6anf8_335{border:none;background-color:transparent;padding:.45rem .5rem;border-radius:4px;text-align:left;font-size:.85rem;cursor:pointer;transition:background-color .15s ease,color .15s ease}._followUpTimeOption_6anf8_335:hover,._followUpTimeOption_6anf8_335:focus{background-color:#eef2ff;outline:none}._followUpTimeOptionActive_6anf8_354{background-color:#2563eb;color:#fff}._followUpError_6anf8_359{color:#b91c1c;font-size:.8rem}._followUpActions_6anf8_364{display:flex;flex-wrap:wrap;gap:6px;align-items:center}._followUpActions_6anf8_364 button{height:32px}._metadataToggle_6anf8_375{display:flex;align-items:center;gap:8px;width:100%;border:1px solid #ddd;border-radius:6px;background:#f8fafc;padding:10px 12px;font-weight:600;cursor:pointer;margin-bottom:8px}@media (max-width: 640px){._ticketDetailsContainer_6anf8_5{padding:10px}._ticketMetadata_6anf8_159{grid-template-columns:minmax(0,1fr);row-gap:2px}._ticketMetadataLabel_6anf8_172{margin-top:4px}._ticketMetadataValue_6anf8_179{margin-bottom:2px}._followUpControls_6anf8_221{flex-direction:column;gap:6px}._chatPanelSurface_6anf8_29{min-height:0;padding:0 8px}._tabButton_6anf8_419,._metadataToggle_6anf8_375{min-height:44px}._followUpIconButton_6anf8_198{min-width:44px;min-height:44px}}._conversationSection_6anf8_430{margin-bottom:32px}._conversationTabs_6anf8_434{display:flex;flex-wrap:wrap;gap:8px;align-items:center;width:100%;margin:24px 0 16px;padding-bottom:8px;border-bottom:1px solid #e2e8f0}._tabButton_6anf8_419{border:none;background:transparent;padding:6px 16px;border-radius:999px;font-weight:600;font-size:14px;color:#475569;cursor:pointer;transition:background-color .2s ease,color .2s ease}._tabButton_6anf8_419:hover{background-color:#94a3b833}._tabButtonActive_6anf8_463{background-color:#1f6feb;color:#fff}._tabPanels_6anf8_468{width:100%}._messagesPanel_6anf8_472{width:100%;margin:0 0 32px}._messagesSurface_6anf8_477{width:100%;max-width:none;padding:0}@media (max-width: 640px){._tooltip_6anf8_151{max-height:40vh}}._panel_1v8mc_1{display:flex;flex-direction:column;background:#fff;border:1px solid #e0e0e0;border-radius:12px;height:100%;min-height:480px;overflow:hidden;box-shadow:0 8px 24px #0f172a14}._panelHeader_1v8mc_13{padding:16px 20px;border-bottom:1px solid #e8eef5;background:linear-gradient(135deg,#1f6feb,#0d3b66);color:#fff}._panelTitle_1v8mc_20{margin:0;font-size:18px;font-weight:600}._agentName_1v8mc_26{font-size:14px;margin-top:4px;opacity:.85}._messageList_1v8mc_32{flex:1;overflow-y:auto;padding:20px 20px 32px;display:flex;flex-direction:column;gap:14px;background:#f5f8fc;position:relative}._messageRow_1v8mc_43{display:flex;flex-direction:column;max-width:80%;gap:8px}._fromEndUser_1v8mc_50{align-self:flex-start}._fromAgent_1v8mc_54{align-self:flex-end}._fromAi_1v8mc_58,._systemMessage_1v8mc_62{align-self:center}._bubble_1v8mc_66{border-radius:12px;padding:12px 16px;line-height:1.45;font-size:14px;box-shadow:0 2px 8px #0f172a14;word-break:break-word;display:flex;flex-direction:column;gap:10px}._bubbleEndUser_1v8mc_78{background:#fff;border:1px solid #d0d7e3;color:#1f2937}._bubbleAgent_1v8mc_84{background:#1f6feb;color:#fff}._bubbleAgent_1v8mc_84 ._timestamp_1v8mc_89{color:#ffffffd9}._bubbleAgent_1v8mc_84 ._senderRole_1v8mc_93{color:#ffffffbf}._bubbleAgent_1v8mc_84 ._avatar_1v8mc_97{background:#fff3;color:#fff}._bubbleAi_1v8mc_102{background:#eef2ff;color:#312e81;border:1px solid #d4d9ff}._bubbleSystem_1v8mc_108{background:#fff7e6;color:#8b5e00;border:1px solid #ffe0a3;font-style:italic}._timestamp_1v8mc_89{margin-left:auto;font-size:12px;color:#64748b}._typingIndicator_1v8mc_121{padding:10px 20px;font-size:13px;color:#64748b}._sendButton_1v8mc_127{border:none;background:#1f6feb;color:#fff;border-radius:999px;padding:10px 20px;font-weight:600;cursor:pointer;transition:background .2s ease}._sendButton_1v8mc_127:disabled{opacity:.6;cursor:not-allowed}._emptyState_1v8mc_143{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#64748b;gap:8px;text-align:center;padding:24px}._headerSubtitle_1v8mc_155{font-size:13px;margin-top:4px;opacity:.8}._messageHeader_1v8mc_161{display:flex;align-items:center;gap:10px}._avatar_1v8mc_97{width:36px;height:36px;border-radius:50%;background:#0f172a1a;display:inline-flex;align-items:center;justify-content:center;font-weight:600;font-size:13px;color:#0f172a}._senderMeta_1v8mc_180{display:flex;flex-direction:column;gap:2px}._senderName_1v8mc_186{font-weight:600;font-size:13px;color:inherit}._senderRole_1v8mc_93{font-size:12px;color:#0f172ab3}._messageBody_1v8mc_197{display:flex;flex-direction:column;gap:8px}._messageParagraph_1v8mc_203{margin:0;font-size:14px;color:inherit;line-height:1.6}._messageParagraph_1v8mc_203+._messageParagraph_1v8mc_203{margin-top:4px}._messagePlaceholder_1v8mc_214{opacity:.7;font-style:italic}._composer_1v8mc_219{display:flex;flex-direction:column;gap:12px;padding:16px 20px 20px;border-top:1px solid #e8eef5;background:#fff}._textareaWrapper_1v8mc_228{border:1px solid #cbd5e1;border-radius:12px;background:#f8fafc;padding:6px 12px}._textarea_1v8mc_228{width:100%;border:none;background:transparent;resize:none;min-height:68px;font-size:14px;line-height:1.5;color:#0f172a}._textarea_1v8mc_228:focus{outline:none}._composerFooter_1v8mc_250{display:flex;flex-wrap:wrap;align-items:center;gap:12px}._composerHint_1v8mc_257{font-size:12px;color:#64748b;flex:1}._newMessagesPill_1v8mc_263{position:sticky;bottom:12px;margin:0 auto;border:none;border-radius:999px;padding:6px 16px;background:#1f6feb;color:#fff;font-size:13px;box-shadow:0 4px 12px #0f172a33;cursor:pointer}._newMessagesPill_1v8mc_263:hover{background:#1553b4}._button_1ddot_25{padding:8px 16px;border-radius:3px;border:none;cursor:pointer;transition:opacity 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#0000001a}h1{margin-bottom:20px;font-size:1.5em;color:#333}._formGroup_hf8rf_66{margin-bottom:20px}._formGroup_hf8rf_66 label{display:block;margin-bottom:8px;font-weight:700;color:#333}._input_hf8rf_77,textarea,select{width:100%;padding:10px;box-sizing:border-box;border:1px solid #ccc;border-radius:4px;background-color:#fafafa;transition:border-color .2s,background-color .2s;font-size:14px}._input_hf8rf_77:focus,textarea:focus,select:focus{outline:none;border-color:#4caf50;background-color:#fff}._formActions_hf8rf_100{margin-top:30px;text-align:right}._submitButton_hf8rf_105{padding:12px 25px;font-size:16px;cursor:pointer;border:none;border-radius:4px;transition:background-color .2s,opacity 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#ddd;margin-top:10px}._overrideLabel_1600i_105{display:flex;align-items:center;font-weight:400;font-size:14px;margin-bottom:8px;color:#333}._overrideCheckbox_1600i_185{margin-right:10px}._helpText_1600i_189{display:block;margin-bottom:8px;font-size:12px;color:#555}._errorText_1600i_196{margin-top:8px;font-size:.9rem;color:#b3261e}._container_zjj8y_1{padding:20px}._addButton_zjj8y_5{background-color:#4caf50;color:#fff;padding:10px 16px;margin-bottom:20px;border:none;cursor:pointer;border-radius:4px}._addButton_zjj8y_5:hover{background-color:#45a049}._table_zjj8y_19{width:100%;border-collapse:collapse}._table_zjj8y_19 th,._table_zjj8y_19 td{padding:12px 15px;border:1px solid #ddd;text-align:left}._table_zjj8y_19 th{background-color:#f2f2f2}._editButton_zjj8y_35{background-color:#008cba;color:#fff;padding:6px 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#0000004d;position:relative}._form_1k121_25{display:flex;flex-direction:column}._formGroup_1k121_30{margin-bottom:15px}._formGroupCheckbox_1k121_34{display:flex;align-items:center;margin-bottom:15px}._formGroupCheckbox_1k121_34 label{margin-right:10px}._error_1k121_44{color:red;font-size:.9em;margin-top:5px}._formActions_1k121_50{display:flex;justify-content:flex-end}._submitButton_1k121_55{background-color:#4caf50;color:#fff;padding:8px 14px;border:none;cursor:pointer;border-radius:4px;margin-right:10px}._submitButton_1k121_55:hover{background-color:#45a049}._cancelButton_1k121_69{background-color:#f44336;color:#fff;padding:8px 14px;border:none;cursor:pointer;border-radius:4px}._cancelButton_1k121_69:hover{background-color:#da190b}._loader_1k121_82{border:8px solid #f3f3f3;border-top:8px solid #3498db;border-radius:50%;width:60px;height:60px;animation:_spin_1k121_1 2s linear infinite;margin:auto}@keyframes 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